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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.
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INDUSTRY INSIGHTS
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EVENTS
Mar 11, 2024
Improve Medicare Star Ratings and Drive Revenue with Better Provider Data
The webinar addresses the link between provider data quality and CMS Star Ratings.
Aug 11, 2023
Advancing Medicaid Health Equity and Quality through Effective Communications
Join Yvonne Daugherty, from Ushur, and Nate Lucena, from Rex Wallace Consulting LLC as they discuss how advancing health equity.
Aug 11, 2023
Interoperability Roundtable: Illinois' Breakthrough in Establishing a Statewide Provider Roster
MCRA Member, Leap Orbit, hosted a webinar with Samantha Olds Frey on implementing a standard statewide provider roster for IL MCOs.
Jun 27, 2023
Revolutionize Customer Support Efficiency with AI-Driven Email Triage
In un upcoming webinar hosted by MCRA Member, Ushur, we will hear how Unum was struggling with high email volumes...
Feb 8, 2023
Interoperability Roundtable: Provider Data & the Member Experience
Leap Orbit is joined by Barry Volin, CEO of MCRA, for a discussion on how provider data affects the member experience, and why this is becom
Aug 3, 2022
Medicare Innovation 2022 - Panel Discussion | Complaints, Appeals and Grievances
MCRA and Emblem Health discuss the shift the Medicare Advantage CMS Stars Program to a greater emphasis on Member experience.
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