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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.


Referral Networks in Crisis: How to Keep Patients Moving in a Fragmented System
Explore how today’s fragmented referral networks are creating a crisis in patient flow—and discover proven strategies for keeping patients moving smoothly from primary care to specialists, reducing delays, and improving outcomes.
4 hours ago


Transforming PBM Member Engagement with AI-Powered Workflows
Ushur presents a case study on a leading PBM that sought to elevate its member experience by extending support.
Oct 23


The End of Healthcare’s Free Ride: Is the Industry Bubble Finally Bursting?
HealthCorum argues a new era in healthcare is taking shape: guiding patients to high-value providers is key or plans may risk financial and clinical fallout.
Oct 21


How to Get a Health Plan to Say "Yes"
Selling into a health plan is never simple. Even when your solution meets a real need, the internal decision process can be slow and complex. This piece looks inside the health plan’s decision-making structure—why it’s so difficult to get a “yes,” and what you can do to improve your odds.
Oct 14


The Next Frontier in Care Navigation: Smarter Matching, Stronger Networks
Discover how smarter patient-provider matching and stronger care networks are shaping the future of care navigation—improving outcomes, enhancing experience, and driving value in healthcare.
Oct 6


Celebrating Recognition in the HIPN GTM 100
We are proud to share that the Managed Care Resource Alliance (MCRA) — along with several of our valued Members — have been included in this year’s GTM 100. This acknowledgment reinforces MCRA’s focus on developing innovative solutions that improve health plan performance, elevate member experience, and support the evolving needs of the healthcare industry.
Oct 1
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