top of page

Viewpoints Blog

Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

Interoperability Roundtable: Provider Data & the Member Experience

VIRTUAL EVENT hosted by Leap Orbit, February 3, 2023

Leap Orbit is joined by Barry Volin, CEO of MCRA, for a discussion on how provider data affects the member experience, and why this is becoming increasingly important for payers.

Barry is a managed care executive with 30+ years of experience, successfully working in the public sector with state and federally-funded programs. His specialties include: Value-Based Contracting, Strategic Development of Virtual Long Term Care Communities for Value-Based Relationships, Leadership, Managed Care Start-Up/Remediation, Innovation, and much, much more.

We cover the following:

  1. Why is the member experience important in the context of the shifting reimbursement landscape?

  2. Member experience and possible pitfalls (with a lens on provider data)

  3. How bad provider data can result in payment issues, and how these affect the member

  4. The importance of accurate provider directories in the Payer/Provider relationship

  5. A review of the efforts that have been undertaken to improve provider data

  6. Audience Q&A

Learn more about how Leap Orbit's product Convergent is improving the accuracy of provider data here:


bottom of page