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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.
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INDUSTRY INSIGHTS
MEMBER INITIATIVES
PRESS RELEASES
EVENTS
Ushur Launches AI Agent for Member Service to Unlock Faster, More Equitable Access to Healthcare Information
Ushur announces new AI-driven solution that fosters more empathetic and effective interactions while remaining HIPAA compliant.
Mar 13
Gartner® Emerging Tech Impact Radar: Human-Machine Interaction
Generative AI continues to transform digital experiences. Learn how to prepare for what's next in Gartner's report.
Feb 21
Unlocking Better Health: Why Health Literacy Needs a Digital Revolution
MCRA CEO, Barry Volin collaborates with MCRA Members Ushur and Engagys to explore the critical role of health literacy.
Oct 31, 2024
Ushur Launches Prebuilt Onboarding Automation Solution for Group and Worksite Benefits Companies
Ushur, announced its prebuilt AI-powered automation solution to improve onboarding communications for health plans and insurance carriers.
Jul 25, 2024
Ushur Launches Prebuilt Care Navigation Solutions for Maternal and New Baby Health Journeys and Chronic Condition Management
Ushur announced prebuilt AI-powered digital self-service solutions for health plans and third parties to improve health member outcomes.
Jun 17, 2024
Improving Maternal and Newborn Health Outcomes with Personalized Care Navigation
Join Ushur for a live demo of the Ushur Customer Experience Automationâ„¢ platform and learn best practices.
May 15, 2024
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