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Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.
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AskUnum Cuts Customer Support Turnaround Time by 77%, achieving 83% Customer Satisfaction
CASE STUDY from USHUR: AskUnum Cuts Customer Support Turnaround Time by 77%, achieving 83% Customer Satisfaction
Jun 30, 2023
Revolutionize Customer Support Efficiency with AI-Driven Email Triage
In un upcoming webinar hosted by MCRA Member, Ushur, we will hear how Unum was struggling with high email volumes...
Jun 27, 2023
UshurX: Prepackaged Healthcare and Insurance Solutions to Deliver Fast Time to Value
Ushur announced UshurX, a line of prepackaged solutions focused on solving the most common customer engagement issues in healthcare...
Apr 27, 2023
Ushur joins MCRA as a member!
Ushur offers a differentiated & proven AI-powered Customer Experience Automationâ„¢ (CXA) platform built to automate entire customer journeys.
Feb 13, 2023
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