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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.


With CMS Poised to Roll Back the Mid-Year Notice Rule, Strategic Member Communication Matters More Than Ever
CMS has proposed rescinding the Mid-Year Supplemental Benefit Notification requirement as part of the CY2027 Proposed Rule, with enforcement already paused for 2026. While the mandate may be removed, the need for clear and effective member communication remains.
Dec 5, 2025


The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1, 2025


Return Mail and CMS Audits: What You Don’t Track Can Hurt You
When mail is returned undelivered without a resolution process, it’s a red flag for auditors. Learn how Command Direct helps health plans build audit-ready return mail processes that track, resolve, and secure every communication.
Sep 16, 2025


CMS Modifies Part D Premium Stabilization Demonstration
CMS released key Medicaid Part D bid information for CY 2026. Read Avalere Health's in-depth analysis to learn the key impacts.
Aug 8, 2025


Navigating the New CMS Compliance Landscape: Supplemental Benefits Communication in the Age of Accountability
The CMS Final Rule is rapidly transforming Medicare Advantage communications. Command Direct breaks down what the "accountability era" means for Medicare Advantage and how to build systems that adapt to future regulatory changes.
Jul 30, 2025


CMS’s RADV Strategy Will Reverberate Throughout Health Plan Operations
Avalere Health and DRG Claims Management explore how Medicare Advantage plans must take a coordinated, organization-wide approach ahead of CMS' new risk adjustment data validation (RADV) strategy in a recent MHE article.
Jul 16, 2025
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