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Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

MCRA Member Forum: Procurement Strategies for Healthcare Vendors (Part 1)

MCRA Members recently participated in a collaborative forum with the topic “Procurement Strategies for Healthcare Vendors: MCRA Members Approach to Being the Best-In-Class for the Managed Care Industry”. Barry Volin, CEO and Co-Founder of MCRA sets the table by posing the question to our vendor members: What does it mean to be “best-in-class”?

What is the evidence that you use to base your decision on that you are “best-in-class”?

When you talk to a potential client, do you have evidence to share for:

  • What you have accomplished.

  • What you hope to accomplish with your client.

  • What the value of the affiliation with you becomes.

If you are so good at what you do, do you have client endorsements that also say you are as good as you say you are?

How innovative are you at creating solutions?

One size does not fit all in the managed care industry. The ability to go in and access the problem and create a solution appropriate for that client becomes an intangible value for the client while also optimizing results back to the client.

Can you offer a comprehensive, end-to-end solution?

Often we look at a single transaction that is part of a larger process and lose sight of the entire end-to-end solution for the client. Working with other MCRA members allows us to work together to create an end-to-end solution.


Follow MCRA for more clips from this in-depth forum discussion as we cover complex topics from best-in-class vendors in the Managed Care industry.

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