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Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

1 Year of Bridging the Digital Divide and Combatting Social Isolation in New York

Case Study Posted by GetSetUp | August 2022

Key Questions

  1. How to combat social isolation in older adults by creating a community to foster mental and physical well-being?

  2. How do aging services create equity in aging by helping older adults overcome the fear of technology and bridge the gap in access to devices?

  3. How can aging services provide equity for diverse communities with varying levels of access to connectivity?

The Challenge for New York

  1. Combat social isolation

  2. Bridge distance, access & diverse circumstances

  3. Create equity in aging

  4. Learn and explore new technology safely

New York's Innovative Solution

New York partnered with GetSetUp to activate older adult residents and members on their tablets or personal smartphones and computer through classes on device training and how to safely and effectively use the internet.


All older adults were provided with a safe and empowering virtual community to learn and practice technology skills. Plus they had access to classes to learn about health and wellness, fitness, explore their hobbies, and much more.


GetSetUp_New York Case Study Final
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