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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.


The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1
 
 


How Optimized OEP Campaigns Fueled Medicare Advantage Growth
Engagys presents a case study to improve member engagement, reduce churn, and generate high-quality leads for a large regional Blues plan.
Aug 20
 
 


CMS’s RADV Strategy Will Reverberate Throughout Health Plan Operations
Avalere Health and DRG Claims Management explore how Medicare Advantage plans must take a coordinated, organization-wide approach ahead of CMS' new risk adjustment data validation (RADV) strategy in a recent MHE article.
Jul 16
 
 


Medicaid and Medicare Health Plan Leverages Ushur’s AI Agent
Ushur presents a case study on a Medicaid and Medicare health plan that implemented their AI agent for member service on their website.
Mar 19
 
 


Remove the COBRA Creditable Coverage Penalty in Medicare and Help Seniors
MCRA Strategic Advisor Andrew Biernat recommends legislation to eliminate the COBRA Creditable Coverage Penalty in Medicare.
Jun 6, 2024
 
 


Guide to Preparing AEP Documents
MCRA Member, Command Direct, published a two-part series on preparing AEP documents. Plus, download a free printable guide and calendar.
May 23, 2024
 
 
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