Jul 20, 2023Whitepaper: Community Care HubsWider Circle's latest whitepaper explains what Community Care Hubs are, why they're needed, what they do, and how they operate.
Jul 19, 2023Ushur Expands Contact Center Ecosystem with Amazon Connect IntegrationUshur has announced an expanded collaboration with Amazon Web Services (AWS) and the availability of its integration with Amazon Connect
Jul 11, 2023Innovation in Action: Illinois' Breakthrough in Establishing a Statewide Provider RosterLeap Orbit will be joined Samantha Olds Frey in a webinar that focuses on implementing a standard statewide provider roster for IL MCOs.
Jun 30, 2023AskUnum Cuts Customer Support Turnaround Time by 77%, achieving 83% Customer SatisfactionCASE STUDY from USHUR: AskUnum Cuts Customer Support Turnaround Time by 77%, achieving 83% Customer Satisfaction
Jun 27, 2023Revolutionize Customer Support Efficiency with AI-Driven Email TriageIn un upcoming webinar hosted by MCRA Member, Ushur, we will hear how Unum was struggling with high email volumes...
Jun 21, 2023An Alternative to Home Health: The Need for Certified Wound Care Specialists in the HomeAn Alternative to Home Health: The Need for Certified Wound Care Specialists in the Home