Aug 3, 2022GoodLife Media™ Part 5 | How We Proved Savings of $1,598 Per Member Per YearPart Five: How We Proved Savings of $1,598 Per Member Per Year.
Aug 3, 2022Medicare Innovation 2022 - Panel Discussion | Complaints, Appeals and GrievancesMCRA and Emblem Health discuss the shift the Medicare Advantage CMS Stars Program to a greater emphasis on Member experience.
Jul 21, 2022GoodLife Media™ Part 4 | Engagement Secrets: Nudge Theory Meets EdutainmentMcClennan Masson used behavioral economics, and edutainment, to improve their decision-making.
Jul 8, 2022GoodLife Media™ Part 3 | Say Hello to Personalized CommunicationsMcClennan Masson describes their use of personalized communications that support an experience-of-one for every end-user delivered...
Jul 7, 2022Postage Consultation with Communication Specialist, Command DirectDID YOU KNOW... Postage is often a Health Plan's largest member communication expense? At the same time, it is commonly most ignored!
Jul 6, 2022Medicare Family Care Advocates Survey - Part 4 of 6More than 50% of respondents list some type of health care confusion as the number one challenge of Medicare patients.