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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.
How to Get a Health Plan to Say "Yes"
Selling into a health plan is never simple. Even when your solution meets a real need, the internal decision process can be slow and complex. This piece looks inside the health plan’s decision-making structure—why it’s so difficult to get a “yes,” and what you can do to improve your odds.
Oct 14
The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1
Embracing AI Wisely: A Health Plan Leader’s Guide to Benefits, Risks, and Readiness
MCRA representatives create a practical guide to help health plan executives understand and leverage AI.
May 8
In-Home Assessments: How Health Plans Can Improve Star Ratings and Achieve
Engagys discusses how In-home assessments are one of the most effective ways health plans can reach underserved members and improve outcomes.
May 1
Why Health Plans Should Start Welcome Kit Planning Early
Command Direct shares how planning early for welcome kits is essential to a better member experience during open enrollment.
Apr 29
Medicaid and Medicare Health Plan Leverages Ushur’s AI Agent
Ushur presents a case study on a Medicaid and Medicare health plan that implemented their AI agent for member service on their website.
Mar 19
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