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Viewpoints Blog

Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

Command Direct Expands Its Nationwide Production Capabilities

MCRA Founding Member, Command Direct, is proud to announce the expansion of its Health Plan print, mail, and fulfillment capabilities across all product lines. Due to the significant expansion of its regulatory, time critical work, Command Direct has added Midwest and West Coast facilities to support its line of Managed Care multichannel communication services.

Command Direct Expanded Nationwide Production Map

“While our technology drives the process, our regional production capabilities will allow our clients to receive the responsiveness and speed that only a local presence can provide. Our platforms were built to provide limitless capacity and we need to ensure that our production capabilities offer the same flexibility for growth and redundancy.” states Gary Bolnick, President of Command Direct.

Today, all Command Direct facilities offer both digital and offset capabilities with a focus on highly personalized, daily member and provider communications. “Our growth in the government space has driven much of our expansion over the past three years, but we are forecasting a significant uptick in the commercial and self-insurance sector of our business. It is critical that, logistically, we are positioned to provide the highest level of service to all of our national clients. We believe our progressive approach to production will truly set us apart.” Bolnick shared.

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