MCRA Members
MCRA brings together a curated group of industry leaders and subject matter experts who engage in purposeful collaboration to exchange insight, strengthen relationships, and explore complex managed care challenges. Through structured facilitation and intentional engagement, MCRA turns shared knowledge into collective understanding and real-world impact—advancing informed decision-making across the managed care industry.
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Member Since 2021
Secure Print, Mail, and Digital Communications
Command Direct serves as the communication channel between Health Plans and their Members, providing streamlined and secure document distribution to deliver essential healthcare information efficiently, reduce costs, enhance operations, and improve member engagement.
What Makes Command Direct Unique
Command Direct’s technology and team provides a level of flexibility not found in the Managed Care space. All engagements focus on specific solutions built around a client challenge regardless of size and line of business. Our team all have deep expertise in all areas of communication and Managed Care requirements meaning we serve as consultants, advisors and true partners.
Managed Care Segments / Lines of Business Served
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Medicare
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Medicaid
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Commercial
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Self Insurance
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Third Party Administrators
Products / Services
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Extensive Print, Mail and Electronic Communication Services
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Technology that provides complete automation, mail tracking and reporting
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Remote Mailroom Services, Data Management and Postal Strategy
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Platforms for Provider Directory Creation, Provider Search and Provider Data Cleansing
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ADA compliance services (508 Compliance)
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Standard programs for ID Cards,
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Welcome Packets, Reward Programs and online ordering
