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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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From Policy to Member Action: Preparing for Medicaid Community Engagement Requirements
MCRA Members Avalere Health and Command Direct engaged in a panel discussion moderated by Desiree Vuocolo, Director of Programs and Partnerships. They discussed new Medicaid community engagement requirements.
Oct 251 min read


From Workaround to Better Operations: Smarter Solutions for Returned Mail
In this webinar from October 2026, Michael Tricomi, Senior Vice President of Operations and Business Strategy at VNS Health, and Gary Bolnick, CEO of Command Direct, took a practical look at how VNS Health turned lessons from a temporary process created during the pandemic into a permanent operating model.
Oct 151 min read


MCRA and NYHPA Partner to Spark Meaningful Industry Conversations
The Managed Care Resource Alliance (MCRA) has partnered with the New York Health Plan Association (NYHPA) to launch a new educational series focused on the operational, regulatory, and strategic challenges facing health plans. Through peer-driven discussions and real-world case studies, the series highlights practical solutions and industry-leading insights.
Jan 201 min read


Improve Medicare Star Ratings and Drive Revenue with Better Provider Data
The webinar addresses the link between provider data quality and CMS Star Ratings.
Mar 11, 20241 min read


Advancing Medicaid Health Equity and Quality through Effective Communications
Join Yvonne Daugherty, from Ushur, and Nate Lucena, from Rex Wallace Consulting LLC as they discuss how advancing health equity.
Aug 11, 20231 min read


Interoperability Roundtable: Illinois' Breakthrough in Establishing a Statewide Provider Roster
MCRA Member, Leap Orbit, hosted a webinar with Samantha Olds Frey on implementing a standard statewide provider roster for IL MCOs.
Aug 11, 20231 min read
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