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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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Navigating the New CMS Compliance Landscape: Supplemental Benefits Communication in the Age of Accountability
The CMS Final Rule is rapidly transforming Medicare Advantage communications. Command Direct breaks down what the "accountability era" means for Medicare Advantage and how to build systems that adapt to future regulatory changes.
Jul 30, 20255 min read
The 2025 USPS Price Hike Is Coming... Here is What Smart Mailers Should Do About It.
The United States Postal Service (USPS) is increasing rates across mailing and shipping services. Command Direct shares what companies should be doing before July 13, 2025.
Jun 16, 20253 min read
Command Direct and Impresiv Health Join Forces to Deliver Compliance-Ready Healthcare Communications
MCRA Members Command Direct and Impresiv Health have announced a strategic partnership aimed at delivered compliance-ready healthcare communications solutions.
May 21, 20251 min read
Why Health Plans Should Start Welcome Kit Planning Early
Command Direct shares how planning early for welcome kits is essential to a better member experience during open enrollment.
Apr 29, 20252 min read
The Hidden Cost of Return Mail for Health Plans
Command Direct shares how health plans can save money, maintain compliance, and increase member satisfaction with a solid return mail management plan.
Apr 18, 20252 min read
Command Direct Achieves HITRUST r2 Certification Demonstrating the Highest Level of Information Protection Assurance
Command Direct Achieves HITRUST r2 Certification Demonstrating the Highest Level of Information Protection Assurance
Oct 23, 20242 min read
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