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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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Medicaid Work Requirements: Understanding Exemptions and Protecting Patients
Medicaid work requirements are expected to start January 2027, with narrower exemptions than anticipated. Learn how life sciences companies, plans, and providers can support patients.
2 hours ago3 min read


The Impact of CMS and HHS Rules on Responsible AI Use
Avalere Health shares the second episode of One the Record—A rapid-fire series delivering expert clarity on major CMS and HHS rules. In five minutes, get the insights, implications, and decisive perspective leaders need now.
Jun 261 min read


Command Direct Scales Multi Site Operations and Technology to Power Health Plan Compliance with CMS Prior Authorization Final Rule (CMS-0057-F)
Command Direct shares how the CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) is transforming healthcare by streamlining prior authorization, improving data exchange through APIs, and reducing administrative burden for payers and providers ahead of 2026–2027 compliance deadlines.
May 113 min read


With CMS Poised to Roll Back the Mid-Year Notice Rule, Strategic Member Communication Matters More Than Ever
CMS has proposed rescinding the Mid-Year Supplemental Benefit Notification requirement as part of the CY2027 Proposed Rule, with enforcement already paused for 2026. While the mandate may be removed, the need for clear and effective member communication remains.
Dec 5, 20254 min read


The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1, 20253 min read


Return Mail and CMS Audits: What You Don’t Track Can Hurt You
When mail is returned undelivered without a resolution process, it’s a red flag for auditors. Learn how Command Direct helps health plans build audit-ready return mail processes that track, resolve, and secure every communication.
Sep 16, 20252 min read
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