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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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AI Across Payers, Providers, and PBMs: Turning Pilots into Progress
Explore how payers, providers, and PBMs are moving AI from pilot projects to real operational impact. Learn the top use cases, barriers to scaling, and the key metrics and strategies driving successful AI adoption across the healthcare ecosystem.
Dec 10, 20254 min read
Impacts to Insurance Markets, 2026 and Beyond
Avalere Health experts discuss how they developed and deployed an analytic model to predict likely enrollment changes to assist clients in understanding the impacts on all lines of business as a result of upcoming federal policy changes.
Nov 19, 20251 min read
Press Release: Digital Member Engagement Surges as Health Plans Prioritize ROI and AI for 2026
Engagys presented findings from its Tenth Annual State of Engagement Survey, revealing how health plans are adapting to this year's challenges.
Nov 18, 20252 min read
Referral Networks in Crisis: How to Keep Patients Moving in a Fragmented System
Explore how today’s fragmented referral networks are creating a crisis in patient flow—and discover proven strategies for keeping patients moving smoothly from primary care to specialists, reducing delays, and improving outcomes.
Nov 6, 20252 min read
Transforming PBM Member Engagement with AI-Powered Workflows
Ushur presents a case study on a leading PBM that sought to elevate its member experience by extending support.
Oct 23, 20252 min read
The Next Frontier in Care Navigation: Smarter Matching, Stronger Networks
Discover how smarter patient-provider matching and stronger care networks are shaping the future of care navigation—improving outcomes, enhancing experience, and driving value in healthcare.
Oct 6, 20253 min read
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