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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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Celebrating Recognition in the HIPN GTM 100
We are proud to share that the Managed Care Resource Alliance (MCRA) — along with several of our valued Members — have been included in this year’s GTM 100. This acknowledgment reinforces MCRA’s focus on developing innovative solutions that improve health plan performance, elevate member experience, and support the evolving needs of the healthcare industry.
Oct 1, 20251 min read
The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1, 20253 min read
The Dark Side of AI: Assessing Liability When Bots Behave Badly
Epstein Becker Green explores the legal and ethical challenges when AI goes wrong — investigating liability for chatbot harm, recent lawsuits, regulatory trends, and best practices for safer design.
Sep 30, 202510 min read
The Biggest Risk in Healthcare Marketing: Standing Still
Learn how forward-thinking healthcare marketers are finding new ways to adapt to the ever-changing landscape in Freshpaint's e-guide.
Sep 23, 20252 min read
Return Mail and CMS Audits: What You Don’t Track Can Hurt You
When mail is returned undelivered without a resolution process, it’s a red flag for auditors. Learn how Command Direct helps health plans build audit-ready return mail processes that track, resolve, and secure every communication.
Sep 16, 20252 min read
High-Value Care: Time for a Reckoning, Not a Rerun
High-value care is shifting from buzzword to necessity. Rising costs and patient demands mean providers must deliver better outcomes at lower costs.
Sep 9, 20253 min read
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