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Viewpoints Blog

Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

Take Your Grievances and Appeals Game to the Next Level with Inspire Innovations

The iHealth Channel brings another MCRA member into the spotlight today through an interview with MCRA Member, Inspire Innovations.

Take a moment to listen to the interview with Daniele Chenal, Sr. Director, and Tyson Slater, Managing Partner, to discover how a health plan can turn a cost center of appeals and grievances into a strategic tool through analysis and automation — increasing both member experience and revenue. Daniele and Tyson also present a case study on their strategic solution.

Visit our Media page to watch more featured videos from our members!
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