Insights & Perspectives

M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.

Engagys presents a case study to improve member engagement, reduce churn, and generate high-quality leads for a large regional Blues plan.

Avalere Health and DRG Claims Management explore how Medicare Advantage plans must take a coordinated, organization-wide approach ahead of CMS' new risk adjustment data validation (RADV) strategy in a recent MHE article.

Ushur presents a case study on a Medicaid and Medicare health plan that implemented their AI agent for member service on their website.

MCRA Strategic Advisor Andrew Biernat recommends legislation to eliminate the COBRA Creditable Coverage Penalty in Medicare.

MCRA Member, Command Direct, published a two-part series on preparing AEP documents. Plus, download a free printable guide and calendar.