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Insights & Perspectives
Insights & perspectives features MCRA Member contributions, organizational updates, and informed viewpoints on the issues influencing healthcare today. It’s where MCRA Members share expertise, progress, and perspective.
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How to Get a Health Plan to Say "Yes"
Selling into a health plan is never simple. Even when your solution meets a real need, the internal decision process can be slow and complex. This piece looks inside the health plan’s decision-making structure—why it’s so difficult to get a “yes,” and what you can do to improve your odds.
Oct 14, 20254 min read


The Medicare Prescription Payment Plan: New 2025 Requirements Create Complex Operational Challenges for Health Plans
M3P isn’t just about payment flexibility, it’s about making healthcare more accessible, understandable, and member-friendly. Command Direct breaks down the mandate.
Oct 1, 20253 min read


Embracing AI Wisely: A Health Plan Leader’s Guide to Benefits, Risks, and Readiness
MCRA representatives create a practical guide to help health plan executives understand and leverage AI.
May 8, 20255 min read


In-Home Assessments: How Health Plans Can Improve Star Ratings and Achieve
Engagys discusses how In-home assessments are one of the most effective ways health plans can reach underserved members and improve outcomes.
May 1, 20253 min read


Why Health Plans Should Start Welcome Kit Planning Early
Command Direct shares how planning early for welcome kits is essential to a better member experience during open enrollment.
Apr 29, 20252 min read


Medicaid and Medicare Health Plan Leverages Ushur’s AI Agent
Ushur presents a case study on a Medicaid and Medicare health plan that implemented their AI agent for member service on their website.
Mar 19, 20253 min read
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