Call Center Services
Bloom is a dynamic insurance services company that creates specifically engineered solutions supporting the insurance industry. They are focused on increasing and retaining membership while reducing costs for insurance plans. Whether engaging in sales or customer service campaigns, Bloom strives to provide an excellent experience for the caller based on industry best practices. They have submitted over $6 billion in premiums and have participated in over 72 million conversations about insurance since its inception in 2007.
Bloom has consistently delivered results to their partner organizations for over 15 years. With almost three dozen insurance carrier clients and an investment in technology available only at Bloom, Bloom provides a turnkey operation and management infrastructure that can execute seamlessly for any client.
MANAGED CARE SEGMENTS / LINES OF BUSINESS SERVED:
PRODUCTS / SERVICES:
Call center services for Medicare, Medicaid, Marketplace, value based enrollment services, as well as multichannel HRA, and LINC (provides historical clinical data on incoming members, identifying documented and suspected chronic conditions and risk factors).