MCRA-Header-Members.jpg

Our Members

MCRA-Seal 2022.png
MedCall Plus.png

MedCall Plus

Tier 1 Member

MedCall Plus (the medically-focused brand built by Call Center Sales Pro) is ready to support practices, hospitalist groups, clinics and more with its extensive portfolio of HIPAA, Joint Commission, and HITECH compliant suite of communication services. Their goal is to improve patient access, eliminate unnecessary call backs and find how to best reach a one-call resolution for every patient, referral network or physician call. 

WHY MED CALL PLUS?
 

MedCall Plus is able to intake caller support and perform scripted outreach. Physician support via encrypted SMS messaging platform. Access to web-based portal for all relevant metrics and data.

 

MedCall Plsu is an omno-channel support system that increases staff productivity through custom-built solutions unique to each client. They offer insourced and outsourced appointment scheduling, patient access solutions, remote receptionists, and EMR integration. For those with existing call center services, they are also a fully-equipped consultancy— able to assess call and script quality and telecommunication systems.

REGIONS SERVED:
 

  • National

  • International

MANAGED CARE SEGMENTS / LINES OF BUSINESS SERVED:
 

  • Medicare

  • Medicare

  • Medicaid

  • Commercial

  • Self Insurance

  • Large to small medical practices, hospitals, clinics, state & local governments, and pharmacuticals

PRODUCTS / SERVICES:
 

  • Appointment Scheduling

  • Patient Access Solutions

  • Remote Receptionist

  • Insource & Outsourcing

  • EMR Integration

  • Contact Center Consultation

  • LinkedIn
  • Facebook